Q&A

Categories:Q&A
Time of issue:2021-08-19 15:01:45
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Q: Can You do OEM? / Can you copy my samples?

A: Yes, please send your samples to our office.

Q: Can you do my colours?

A: Yes, Please send us your colours, not by photos.

* It may require a bigger MOQ for copied colours. *

Q: Are your samples free of charge ?

A: It depends.

Q: What are your sample policies in detail?

A: Please read below Tianjin Rosa Sample Policy

· Regular customer, can enjoy a free quota of 1% of the total amount from all your previous orders. For example, we recieved 30,000USD order from you, We will offer you 300USD free samples correspondingly.

· 1st Time Customer, Samples with a total value under 50USD, will be free of Charge; When it is over 50USD, we will charge you the total amount.

Q: Will you refund my sample cost, after i am placing my 1st order to you?

A: Yes.

Q: How long do you need to prepare my samples ?

A: Practically, 5-10 business days

Q: By what transportation tools you will send my samples to me ?

A: Regular customer

· Sometimes will have us to put sample cartons into containers, it is always aceptable to do this way.

· Or send us a valid collective courier account no., we will send out under your company account.

To be continued ...

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